E-Commerce Manager at Ufeelgood LLC

Role summary

Managed and expanded e-commerce sales channels, developed SEO strategies, and oversaw financial performance reporting for an online retail business, combining technical and marketing skills to enhance visibility and profitability.

Responsibilities

Multi-Channel Sales Expansion
Expanded sales channels to Amazon EU, eBay, Walmart, Newegg, Shopify, and Magento.
New Product Introduction Management
Managed new product introductions across Amazon EU, eBay, Walmart, Newegg, Shopify, and Magento.
SEO Marketing Strategy
Developed and implemented SEO-focused marketing strategies.
Accounting & Sales Tax Management
Handled accounting for financial performance and sales taxes.
Financial KPI Tracking
Collected financial data and KPIs for measuring company profitability.
Customer Experience & Follow-Up Campaigns
Improved customer experience by efficiently handling inquiries and launching follow-up email campaigns (FeedbackFive, FeedbackWhiz).
E-Commerce Channel Expansion
Expanded e-commerce operations to Amazon EU, eBay, and Walmart.

Achievements

Revenue Grew +30% YoY

Grew revenue by 30% year-over-year through marketplace expansion across Amazon EU, eBay, and Walmart.

30% YoY Revenue Growth

Achieved an average of 30% year-over-year revenue growth by expanding sales channels and optimizing strategies.

+18% SEO Boost via Channel Expansion

Boosted SEO by 18% through expansion to Amazon EU, eBay, and Walmart.

Product Visibility Boost via SEO

Boosted product visibility by 18% through SEO-focused marketing strategies.

95% Customer Satisfaction Rate

Achieved a 95% customer satisfaction rate through efficient inquiry handling.